Alottle support

Email andi@rudaworks.com. Our response target is within two business days.

Common fixes

A scan did not finish

Confirm Wi-Fi or cellular access, keep Alottle open while the photo uploads, and retry with one clear, well-lit photo per area.

Devices do not match

Use the same email on both devices, open Alottle while online, and allow a moment for pending changes to synchronize.

Voice commands are unavailable

Enable microphone and speech recognition permissions in device Settings. Touch controls and Read aloud remain available.

Recipe generation failed

Check your connection and retry. If it persists, include the support code shown in Alottle when contacting us.

Plus is missing after reinstalling

Sign in to the same Alottle account, open Account settings, choose Alottle Plus, and tap Restore purchases while using the store account that originally subscribed.

Manage or cancel Plus

Open Account settings, choose Manage Alottle Plus, then use the store-owned subscription page. Your saved kitchen and cookbook remain available after cancellation.

Your account and data

Download your data or delete your account from Alottle’s Account settings. You can also delete your account on the web.